Dreamland Intelliheat Blanket Troubleshooting

If you own a Dreamland Intelliheat blanket, you understand the unparalleled warmth and comfort it provides during your sleep. However, occasional issues may arise, leaving you in search of quick solutions.

In this blog post, we will go over how to troubleshoot your Dreamland Intelliheat blanket. From heating element malfunctions to controller display errors and uneven warmth distribution, we have you covered with expert tips and step-by-step guidance.

Common Issues with Dreamland Intelliheat

Even the most reliable products may encounter occasional issues, and Dreamland Intelliheat blankets are no exception. Here are some common problems you may encounter and steps to troubleshoot them effectively:

A. Heating Element Not Functioning

One of the primary issues users may face is a malfunctioning heating element. If you notice that your Dreamland Intelliheat blanket is not heating up as expected or not heating at all, follow these steps:

  • Check the power connection. Ensure that the blanket is securely plugged into a working power outlet. Double-check both ends of the power cord to make sure they are properly connected.
  • Inspect the heating element. Gently examine the blanket for any visible damage or loose connections. If you notice any frayed wires or loose plugs, discontinue use and contact Dreamland customer support for further assistance.
  • Reset the controller. Sometimes, resetting the controller can resolve minor issues. Unplug the controller from the power source and wait for a few minutes before plugging it back in. Then, try turning on the blanket and see if the heating element starts functioning properly.

B. Controller Display Error

Another common issue is encountering error codes or display errors on the controller. Here’s how you can tackle this problem:

  • Understand the error codes. Refer to the user manual or Dreamland’s official website to understand the meaning of the error codes displayed on your controller. Each code corresponds to a specific issue that needs to be addressed.
  • Reset the controller. Similar to the troubleshooting steps mentioned earlier, resetting the controller might help clear certain display errors. Unplug the controller, wait for a few minutes, and plug it back in. Then, check if the error code disappears.
  • Contact customer support. If the error code persists or you are unsure about its meaning, it’s best to reach out to Dreamland’s customer support. They can provide you with specific instructions or arrange for further assistance.

C. Uneven Heating

If you experience uneven warmth distribution across your Dreamland Intelliheat blanket, consider the following:

  • Check the positioning. Make sure the blanket is spread evenly on your bed without any folds or creases. Adjust its placement to ensure uniform coverage.
  • Use pre-heat mode. If available, activate the pre-heat mode on your Dreamland Intelliheat blanket. This feature allows the blanket to warm up prior to your bedtime, ensuring an even distribution of heat.
  • Rotate the blanket. Periodically rotate the blanket to ensure balanced wear and tear, which can help maintain consistent heating performance.

D. The Blue Warning Light is Flashing

If you notice that the blue warning light on your Dreamland Intelliheat blanket is flashing, it indicates a specific issue that requires your attention. Here’s what you can do to address this problem:

  • Turn off the control unit. Firstly, turn off the control unit of your Dreamland Intelliheat blanket.
  • Remove the plug from the socket. Disconnect the plug from the power socket.
  • Check the control unit connector. Examine the control unit connector and ensure it is fully inserted in the blanket connector. Make sure it is securely connected.
  • Reinsert the plug in the socket. Once you have checked and ensured the proper connection, reinsert the plug into the power socket.
  • Observe the standby LED. After reconnecting the blanket, observe if the standby LED continues to flash. If the flashing persists, it is recommended to return the throw to an authorized technical service center. They will be able to provide professional assistance and further diagnose the issue.

Remember, the flashing blue warning light indicates an issue with the connectivity or internal components of the blanket. By following these steps, you can attempt to resolve the problem.

However, if the issue persists, it is advisable to contact Dreamland’s customer support. They can provide you with specific guidance tailored to your situation and assist you further in resolving the issue.

Maintenance and Care Tips for Dreamland Intelliheat

To ensure the longevity and optimal performance of your Dreamland Intelliheat blanket, it’s important to follow proper maintenance and care practices. Here are some essential tips to keep in mind:

Cleaning Recommendations

1. Read the manufacturer’s instructions. Before cleaning your Dreamland Intelliheat blanket, carefully review the cleaning recommendations provided by the manufacturer. Different models may have specific instructions, and it’s crucial to adhere to them.

2. Remove the controller. Before cleaning, detach the controller from the blanket following the manufacturer’s guidelines. This will prevent any damage to the controller during the cleaning process.

3. Spot cleaning. If there are localized stains or spills on the blanket, gently spot clean the affected area using a mild detergent or stain remover. Avoid saturating the blanket with excessive water or cleaning solutions.

4. Machine washing (if applicable). If your Dreamland Intelliheat blanket is machine washable, ensure that you follow the manufacturer’s instructions regarding the appropriate settings, water temperature, and detergent to use. Use a gentle cycle and avoid using harsh chemicals or bleach.

5. Air drying. After washing, allow the blanket to air dry completely before reconnecting the controller or storing it. Avoid using a dryer or exposing the blanket to direct heat sources, as they can damage the heating elements.

Storage and Care

1. Disconnect from the power source. Before storing the blanket, always disconnect it from the power source and unplug the controller. This will prevent any accidental activation or damage to the blanket.

2. Fold or roll properly. Fold or roll the blanket neatly, following the manufacturer’s instructions, to avoid creasing or damaging the heating elements. Store it in a clean and dry place, away from direct sunlight or moisture.

3. Use protective accessories. Consider using a mattress protector or a cover specifically designed for heated blankets to provide an extra layer of protection. This can help prevent stains, spills, and wear on the blanket itself.

4. Regular inspections. Periodically check the blanket for any signs of wear, loose connections, or damaged cords. If you notice any issues, discontinue use and contact Dreamland customer support for further assistance.

Taking proactive measures to keep your blanket clean and well-maintained will contribute to its longevity and performance.

Common Questions

1. Can I leave my Dreamland Intelliheat blanket on overnight?

Yes, Dreamland Intelliheat blankets are designed to be safe for overnight use. They are equipped with advanced safety features such as auto-shutoff timers that automatically turn off the blanket after a certain period of time, usually ranging from 1 to 8 hours.

This ensures both comfort and peace of mind during your sleep. However, it’s important to follow the manufacturer’s guidelines and not leave the blanket unattended for extended periods.

2. Can I use a Dreamland Intelliheat blanket with an adjustable bed?

Yes, Dreamland Intelliheat blankets can generally be used with adjustable beds. The flexible construction of the blanket allows it to adapt to different bed positions without compromising its functionality.

Always refer to the specific instructions provided by the manufacturer to ensure compatibility and proper usage with your adjustable bed.

3. How do you store a Dreamland Intelliheat blanket when not in use?

When storing your Dreamland Intelliheat blanket disconnect from the power source. Always disconnect the blanket from the power source and unplug the controller before storing it.

Fold or roll the blanket neatly, following the manufacturer’s instructions, to avoid creasing or damaging the heating elements. Store it in a clean and dry place, away from direct sunlight or moisture. Read more on how to store an electric blanket when not in use.